How to Check and Pay PDAM Bills Easily on the Propana Application?

What is a PDAM Bill?

PDAM bill is a fee that must be paid every month by customers of the Regional Drinking Water Company (PDAM) for the use of clean water. This bill is based on the amount of water usage recorded on the customer's meter.

Each region has different PDAM rates, depending on local government policies and customer groups, such as:

• Household
• Industry
• Commercial

Frequently Asked Questions About PDAM (FAQ)

1. Q: Why are my administration fees more expensive?

• Answer:If you are charged more, it is likely that you have made payments for more than 1 month so that the admin fees have accumulated.

2. Q: Will there be a penalty if I pay after the due date?

• Answer: For late payment fines, it is determined directly by the policy of the PDAM you use. For more details regarding late fines, please contact the telephone number of your regional PDAM

3. Q: What if I enter the wrong customer number?

• Answer:Before making a Bill Payment, make sure the name and total bill are in accordance with the CPAM product code. If the name does not match, please check the PDAM number you entered again. If the payment has been processed, we apologize that the payment cannot be canceled. Likewise for payments that have been successful.

4. Q: How long does the payment verification process take for PDAM products? 

• Answer:Normally, the payment processing time is between 1-3 minutes. However, if your transaction has not been successful within that time, please wait for a maximum of 1×24 hours. If your transaction fails, we will return the funds to your application balance deposit.

5. Q: Can I print proof of my PDAM transaction receipt?

• Answer:For successful purchase transactions, you can print proof of payment after the transaction is successful by entering the transaction history menu then clicking on the Order ID of your successful transaction. You can select the "print to bluetooth printer" or "print to pdf" button.

6. Q: What if I am late paying my PDAM bill?

• Answer:You will receive a warning letter from PDAM. Anyone who is late in paying their PDAM bill must also pay a fine according to their group/class.

6. Q: What should I do if my PDAM water supply is cut off?

• Answer: Kalau kamu ingin melanjutkan kembali langganan, maka kamu harus membayar biaya administrasi penyambungan instalasi meter air dan rekening air yang tertunggak plus dendanya.

  Berikut besarnya biaya sanksi administrasi penyambungan meter air berdasarkan jangka waktu lamanya :

• 1 to 6 months *25% x Installation Connection Fee Price
• 7 to 12 months 50% x Installation Connection Fee Price
• > 1 year 100% x Installation Connection Fee Price

Why is it important to pay your water bill on time?

1. Avoiding Fines:
   Late payments will usually be subject to additional fines according to PDAM regulations.
2. Prevent Service Disconnection:
   Unpaid bills over a long period of time can lead to the interruption of water supply to your home.
3. Ongoing Service Support:
   Paying on time helps PDAM maintain the quality of service and distribution of clean water.

How to Check PDAM Bills

Here are some easy ways to check your PDAM bill:

1. Through the Official PDAM Website

Visit the official PDAM website according to your area. Usually there is a Check Bills feature. Enter the customer number to see the bill details.

2. PDAM Application

Some PDAMs provide official applications that can be downloaded from the Play Store or App Store. After logging in, you can check your bill in real-time.

3. E-Wallet or PPOB Application

Aplikasi seperti Gopay, OVO, Dana, dan marketplace (Tokopedia, Bukalapak) juga menyediakan layanan cek tagihan PDAM.

4. SMS Gateway

Some PDAMs support SMS services to check bills. The format and destination number are usually available at the local PDAM office or official website.

5. Come to the PDAM Office

If you do not have access to the internet, you can go directly to the nearest PDAM office to check your bill.

How to Pay PDAM Bills on the Propana Application

Follow these steps to pay PDAM bills via PPOB at Propana:

• Please open the propanaofficial.co.id application / Download Here.
• Please select the Bill / PPOB menu
• Select the PDAM Menu
• Select PDAM according to your area
• Select the product according to the city/district you wish to pay for.
• To check your bill, please use the CPAM code.
• To pay bills, please use BPAM
• Enter the PDAM Customer Destination Number
• Click Continue
• If the destination number and name are confirmed to be correct, please click Send Now.
• Finished

That's how to purchase PDAM Billsthrough the Propana application, make sure the customer number you enter is correct, so that the transaction is successful. Let's download the Propana application now!!!

Benefits of Paying PDAM Bills Online

1. Practical and Fast:
   Anda bisa membayar kapan saja tanpa harus antre di loket pembayaran.
2. Safe Transactions:
   Online payments use a multi-layered security system to protect customer data.
3. Available 24/7:
   No time limit, you can pay even in the middle of the night.

Conclusion

Paying PDAM bills is now easier with various online and offline payment methods. With timely payments, you not only avoid fines, but also ensure a smooth supply of clean water.

Don't delay, check and pay your PDAM bill now in the most practical way!